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How To Guide For Video Conferencing?

Black woman video chat online

What is the best way to use video conferencing for my small business and my profession? Video conferences on software like Zoom have now become mainstream in the business world allowing people to connect live without a meeting. Video conferencing is a real solution today as you may not be able to meet your customer, supplier or your staff in person due to numerous reasons which as of the year 2020 are well documented. So how do you go about using video conferencing plus is this for me, my team and my business?

Top Ten Benefits And Tips To Video Conferences For Business

Black business woman online smile

What are the top 10 benefits and tips to video conferencing for business? There are numerous ways a business can benefit from using video conferencing whether they are based in Africa, America or Europe. Firstly it can be said that the video conferencing services such as Zoom are an essential communication tool for many people in large organisations which use this internally as a solution to face to face interactions.

Mobile Phones - Advantages And Disadvantages

Black hand and mobile phone

What are the advantages and disadvantages of mobile phones? Today there are many reasons for people to be owning a mobile phone. In fact you can say that a mobile phone is an essential portable communication tool for a modern western citizen. In the international arena, throughout all parts of the world, mobile phone use is also extremely important. For instance many Africans are using their phones for many reasons which differ from how they are used in countries such as the UK because of data rates and data transfer speed.

Customer Support Provision

IT Customer Support

What is customer support provision? Customer service is the provision of service to customers before, during and after the purchase of any product.
This is part of the qualification City & Guilds of London Institute Customer Support Provision 2 (Examination No. 7267-402) the requirement for City & Guilds Diploma in IT Systems Support (7267-24).

Service Levels

Types of service level agreements (SLA) and procedures for recording information

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